Shipping policy
Shipping Policy
Last updated: August 17, 2026
At Bike Booties™, we want getting your order to be simple and straightforward. This Shipping Policy explains how we process and deliver your Bike Booties order.
Pre-Orders
Bike Booties™ are currently available for pre-order.
Pre-orders are expected to begin shipping in September 2026. Your order will be shipped once the product is ready for fulfillment.
The estimated shipping date is provided as an estimate and may change due to manufacturing, quality control, inventory, or carrier-related delays.
If there is a significant change to the expected shipping timeline, we will do our best to notify you using the email address provided with your order.
Order Processing
Orders are processed after purchase and prepared for shipment when inventory becomes available.
Once your order ships, you will receive a shipping confirmation email containing tracking information when tracking is available.
Please make sure your shipping address and email address are correct when placing your order.
Shipping Address
We currently ship to the destinations available at checkout.
Customers are responsible for providing a complete and accurate shipping address. Bike Booties™ is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided at checkout.
If you notice an error in your shipping address, contact us as soon as possible.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
If free shipping is offered for a particular order, the applicable shipping offer will be clearly displayed during checkout or in the promotion associated with your purchase.
Delivery Times
Delivery times depend on your destination and the shipping method available for your order.
Please note that the estimated delivery time begins after your order has shipped, not when the pre-order is placed.
Carrier delays, weather, customs processing, holidays, and other circumstances outside our control may affect delivery times.
Tracking
When your order ships, we will send tracking information to the email address associated with your order.
Tracking information may take some time to become active after the package has been handed to the carrier.
Lost, Damaged, or Delayed Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or your building's mailroom.
If your package appears to be lost or arrives damaged, contact us as soon as possible at:
Please include your order number and, when applicable, photographs of the damaged package and product.
We will work with you to determine the appropriate next steps.
International Orders
For international shipments, the customer may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are outside Bike Booties™' control.
Pre-Order Cancellation
Because Bike Booties™ are offered as a pre-order, cancellation requests should be submitted before your order enters the shipping process.
If your current pre-order offer states “Free cancellation before shipping,” you may cancel your order before it ships.
Once an order has shipped, our standard return/refund policy applies.
Questions About Shipping
If you have questions about your order or shipping, contact:
Bike Booties™
Email: support@bikebooties.com
Please include your order number whenever contacting us about an existing order.